Get Your Health Heard has been written to help you:

Better understand and explain what you are experiencing  ✓

Recognise when you need help and know what to do next ✓

Make the most of appointments and the time between them ✓

Use online and AI tools safely to learn more and stay informed ✓

Know your rights, and how to stand up for them ✓

Find and understand guidance, next steps and options ✓

Plan ahead for crisis and emergencies ✓

Know how to look out for those you care about and keep them safe ✓

Navigate waiting lists and systems without losing trust, time or energy ✓

Get the care and support you need, when you need it ✓

Share what you learned so others don’t face the same barriers ✓

Use  your voice to improve healthcare for everyone ✓
 

Whatever your health concern, or role in healthcare, this book helps you to speak up with confidence and find the help and answers you need!
 

Get Your Health Heard is a clear, compassionate guide to understanding how healthcare really works — and how to make it work better for you.

It's written for people living in the UK, but there's plenty of useful information and insights that apply to everyone, everywhere.

Drawing on real experiences, it shows how the NHS, community, and private services fit together, and how new technologies, including AI, are changing care.
It helps you understand your rights, prepare for appointments, and know what to do if you feel dismissed, overwhelmed, or unsure where to turn.

Written in plain language, it connects everyday health challenges to the bigger picture, and how people’s stories drive improvement, shape policy, and build trust in care. Each section ends with key points and links for further help, plus a full resource directory. It’s designed to help anyone patient, carer, or healthcare worker be better heard, supported, and understood.