Terms and Policies

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Last updated: 08th June 2025

Our policies on this page are for all site visitors and include:

Our polices for those using our services or taking part in our research are on separate pages

GDPR and data use

Our registered Data Controller number is ZB585989

If you have signed up to any of our services you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. 

You can also request that we erase any personal data we hold about you. 

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

In order for you to use our services, or to participate in our research,  we will need to gather and store personal information from you.

Your rights and your personal data

You have the following rights with respect to your personal data:

(Unless subject to an exemption under the GDPR)

  • The right to request a copy of the personal data which we hold about you;
  • The right to request that we correct any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary for me to retain such data;
  • The right to withdraw your consent to the processing at any time;
  • The right to request that the data controller provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable) [N.B. This only applies where the processing is based on consent or is necessary for the performance of a contract with you as the data subject and in either case the data controller processes the data by automated means].
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to object to the processing of personal data, (where applicable) [N.B. This only applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics]
  • The right to lodge a complaint with the Information Commissioners Office. (See below).

Who we are and how we process your personal data

Globefox (the data controller) complies with obligations under the General Data Protection Regulation (GDPR) by:

  • keeping your personal data up to date;
  • by storing (and destroying it if needs be) securely;
  • by not collecting or retaining excessive amounts of data; 
  • by protecting personal data from loss, misuse, unauthorised access and disclosure and
  • by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes

  • To deliver services;
  • To contact you as necessary in accordance with the services you request;
  • To maintain our own accounts and records.

In the event that your recorded data is utilised for service research purposes, our own supervision or for the instruction or tuition of staff, all such data will be sufficiently anonymised to the extent that you cannot be identified. Should you indicate that your data should not be used for these purposes, we will refrain from using that data.

Your data will never be passed to a third party without your express consent, provided that such confidentiality is neither inconsistent with our staff safety, your own safety, your family members or that of other members of the public, nor in contravention of any legal action or legal requirement.

We do make oberservations about how you use the service, so that we can monitor the service and make improvments, but won't identify you in these notes..

The information we help you gather about your health and well-being is not medical data, but will be kept confidential and private

Any data we share with third parties will be with your full informed consent. It will also be anonymised. If you have a particularily rare or unusual combination of health issues, it may still be possible for you to be identified from this data. Please proceed with this in mind.

To ensure that we can provide access to your data in case your need to file a complaint about our services, we keep your account data for a minimum of 7 years. This is a necessary step to ensure that we can meet our professional obligations and serve you to the best of our ability.

Our Lawful Basis for processing your personal data

Once you have completed the sign-up process you will have given us clear consent for us to process your personal data for the specific purposes given dureing that sign up. This processing is necessary for both your and our legitimate interests.

Security

We take great care with the information that you give us, and the security of this site, and any other data storage that we use. Our hosting is managed and monitored, however security breaches may occur that are beyond our control. Please bear this in mind when using the site.

You are responsible for managing your login details and passwords, and we will not be held responsible for unauthorised use or access.
 

Complaints Notice

You have the right to complain to the Independent Commissioner’s Office (ICO) if you think there is a problem with the way we are handling your data

(see https://ico.org.uk/concerns/handling/)Download GDPR data policy

 

Cookie policy

globefox (“us”, “we”, or “our”) uses cookies on the http://www.globefox.com website (the “Service”). By using the this site, the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

How globefox uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes:

  • To enable certain functions of the Service
  • To provide analytics

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

  • Essential cookies. We may use cookies to remember information that changes the way the Service behaves or looks, such as a user’s language preference on the Service.
  • Analytics cookies. We may use analytics cookies to track information how the Service is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them.

Third party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where can you find more information about cookies

You can learn more about cookies and the following third-party websites:

Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Content and publications

Last updated: November 2025

This policy explains how publications produced by Globefox Limited trading as Health Heard are created, credited, and shared. It supports the principles of openness, fairness, and clear authorship reflected in Get Your Health Heard and future titles.

Liability and Exclusions

Purpose of our publications
Our books and guides are designed to inform and support people who want to understand and explain their health more clearly. They share general information and practical ideas, not medical advice.

Responsibility for use
Readers remain responsible for how they interpret or use what they read. Globefox Limited and its contributors cannot accept liability for outcomes arising from the use of any publication.

References and links
We include references and examples to help readers find trusted information. These are for context and learning only, and do not mean endorsement. We are not responsible for the content or availability of external sites or materials.

Accuracy and updates
All content is carefully written and reviewed, but information can change. If an error is found, it will be corrected in a later version or online note where possible.

Copyright and Rights

Ownership and recognition
All original text, design, and illustrations are © Globefox Limited trading as Health Heard, unless otherwise stated. Authors and contributors keep their moral right to be recognised for their work.

Personal and educational use
Readers are welcome to download and read Health Heard and Globefox publications for personal learning, discussion, or non-commercial study. Short extracts may be quoted (up to around 500 words) if properly credited.

How to cite
When referring to a Globefox or Health Heard publication, please use this format:
[Title] — Globefox Limited trading as Health Heard, [Year].

Use of other people’s work
If our publications include images, quotations, or examples from others, these are credited in context and used with permission or under licence.

Re-use and sharing
Unless clearly stated otherwise, our publications must not be altered, sold, or republished elsewhere without written permission. If a publication is released under an open licence, that will be clearly marked on the cover or title page.


Use of AI and Other Works

Editorial approach
Globefox and Health Heard value careful writing and human review. We may use AI tools to help edit, format, or improve accessibility, but final decisions and checks are always made by people.

Transparency and credit
Where significant assistance or adaptation has come from another work, or where AI has been used in a way that shapes the final content, this will be noted openly. Generative images are used responsibly, and with the expectation that a proportion of our service payment will be passed to creators.

Fair use and originality
We do not copy or remix others’ creative or academic work without permission and clear attribution. Our aim is to build on existing knowledge responsibly and acknowledge those who contributed to it.

Reader trust
We welcome questions or comments about how our publications are made or sourced. Readers can contact [email protected] for clarification.

Contact and Review

For queries about rights, re-use, or referencing, please contact us here.

This policy may be updated from time to time to reflect new publications or relevant legal changes.